Carbie Privacy Policy

 

1. Introduction

Carbie ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and our website (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

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2. Information

We may collect the following types of information:Personal Information: When you register with Carbie or use our services, we may collect information such as your name, email address, phone number, and payment information.Health Information: You may voluntarily provide health-related information, such as dietary preferences, blood glucose levels, and carb counts, which will be used solely for providing the services offered by Carbie.Device Information: We may collect information about the device you use to access our services, such as device type, operating system, unique device identifiers, and IP address.Usage Data: We may collect information about how you use the App or Site, such as pages visited, features used, time spent on the platform, crash reports, and error logs.Location Information: With your permission, we may collect information about your location to provide location-based services or recommendations.

 

3. How We Use Your Information

We use the information we collect to:Provide and Improve Services: Provide, maintain, and improve the App and Site, including adding new features and functionalities.Personalize User Experience: Personalize your experience by providing content, recommendations, and features tailored to your needs and preferences.Process Transactions: Process payments, manage subscriptions, and facilitate other transactions related to your use of our services.Communicate with You: Send administrative information, such as updates to our policies and terms, as well as respond to inquiries, requests, or feedback.Marketing and Promotional Activities: Send you marketing and promotional communications, including newsletters and special offers, if you have opted in to receive them.Analytics and Performance: Monitor and analyze usage trends and activities to enhance user experience, improve performance, and ensure the technical functioning of our services.Legal Compliance: Comply with applicable laws, regulations, and legal processes.

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4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following cases:Service Providers: We may share your information with third-party service providers who assist us in operating the App and Site, such as hosting, payment processing, customer support, and analytics.Legal Obligations: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or governmental regulations.Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transaction. We will ensure that the recipient of your information is bound by privacy obligations consistent with this policy.Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of you or others.

 

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure data storage, firewalls, and regular security assessments. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Privacy Rights

You have certain rights regarding your personal information, including:Access: You may request access to the personal information we hold about you.Correction: You may request that we correct or update your personal information if it is inaccurate or incomplete.Deletion: You may request that we delete your personal information, subject to certain legal exceptions. Please note that deleting certain information may impact your ability to use certain features of our services.Withdrawal of Consent: If we are processing your information based on your consent, you may withdraw your consent at any time. This will not affect the lawfulness of any processing conducted prior to the withdrawal.Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications or by contacting us directly.To exercise any of these rights, please contact us at [contact email]. We may need to verify your identity before fulfilling your request.

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7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your activity on our Site and enhance your user experience. Cookies are small data files that are placed on your device when you visit a website. We use the following types of cookies:Essential Cookies: These cookies are necessary for the Site to function properly and enable you to use its features.Performance Cookies: These cookies help us understand how users interact with our Site by collecting information about pages visited, time spent, and any errors encountered.Functional Cookies: These cookies allow us to remember your preferences and personalize your experience.Marketing Cookies: These cookies are used to deliver relevant ads and track the effectiveness of our marketing campaigns.You may choose to disable cookies through your browser settings, but doing so may limit your access to certain features of the Site.

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8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at alex@carbie.co.

 

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will take reasonable steps to delete or anonymize it.

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10. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to such locations. We take steps to ensure that your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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12. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: alex@carbie.co

Address: 3001 NE 185th ST, Aventura, FL, 33180

Thank you for trusting Carbie with your personal information. We are committed to protecting your privacy and ensuring that your experience with our App and Site is secure and enjoyable.